Shipping policy

At RULLY, we are committed to delivering your order securely, efficiently, and free of charge across Europe. Please find below the details of our shipping process.

Delivery Areas

We ship to all countries within Europe.

Delivery Times

Estimated delivery time is between 3 to 10 business days, depending on the destination country and carrier availability.

Shipping Costs

Shipping is free for all orders within Europe, regardless of the purchase amount.

Carriers

We work with trusted carriers, including:

A tracking number will be provided via email once your order has been dispatched.

Failed Deliveries

If delivery is not possible due to an incorrect address or recipient unavailability, we will contact you to:

Reschedule the delivery, or
Issue a refund, minus any incurred shipping costs.

Contact

For any questions regarding your delivery, please contact us:

Email: contact@rully.eu
Customer Support: Monday to Friday, 9:00 – 17:00 (Lisbon time)